Better websites

Make your marketing hub more powerful
Your website is probably your number one digital investment, but do you love it? Is it easy to update? Are you happy with the way it represents your brand? Is it attracting enough leads? Is it converting at the rate it should? Do you even know how well it’s performing?
If you’re underwhelmed by your website, but overwhelmed at the prospect of making it better, you’ve come to the right place. Over 12 years we’ve built thousands of sites for businesses in New Zealand and around the world, from e-commerce shops to destination marketing sites.
We make better websites easy. Upgrade your existing website. Or start from scratch and build something that really works. And if your problem’s the tools connected to your site, or your hosting, we can help with those too.


Website services
Building websites
Updating websites

Managing websites
Integrating digital tools
Developing APIs
Hosting

How a website project works
1
Discovery
You tell us what you need. We ask loads of questions.
2
Draft scope
We sum up what we understand, suggest solutions, and estimate.
3
Detailed scope
We work with you on a detailed scope and user stories for development.
4
Design & develop
We design and start to build, giving you regular previews of work in progress.
5
Test & populate
Time to add content and for you to proof and test thoroughly at your end.
6
Launch
Your system goes live and you can choose to move to a support plan.


Digital support packages
Small
Your website will be hosted on our servers with Basic Monitoring. You will pay for 5 hours upfront, and carry over any hours that are not used to the next month. Basic Monitoring: We will monitor server uptime, proactively addressing any issues that may arise. We will also check your website is live by pinging a URL at 15-minute intervals. If there is no response we will receive an alert and fix the problem.
Medium
A most suited for medium-sized websites that are vital for your business. You will pay for 10 hours upfront. We will offer 24 hours of service and any threat to service issues will be solved within an hour. Your website will be set up with Advanced Monitoring. Advanced Monitoring: We will monitor server uptime and ping your site as per the Basic Monitoring service. Additionally, we will configure an automated script to run every 15 minutes which will mimic a visitor on your website; carrying out a designated user journey to ensure the website’s functionality is working.
Large
A most suited for mid to large-scale online platforms and websites. You will pay for 15 hours upfront. You get 24*7 coverage any threat to service issues will be solved within an hour. Your website will be set up with Advanced Monitoring.


Website case studies
How Hello Better Digital redeveloped Snow NZ in record time, ready for the winter ski season.
The first snow sport website in New Zealand, Snow.NZ went live way back in 1995. Launched to keep snow sports enthusiasts up to date with what was happening on the mountains, it rapidly became a hub of ski field updates, event listings, and snow sport reporting. In its heyday it was seeing over a million sessions each winter and grew a vast social following and email list to match.
SKOPE hired Hello Better Digital to manage their website but ended up building bespoke digital tools too.
SKOPE makes commercial refrigerators. Think bar beer fridges, food display counters, ice makers and blast chillers. If you're enjoying a cold drink right now, there's a good chance it was chilled in a SKOPE fridge.