Lake Wānaka Tourism

Keeping Wānaka’s visitor information accurate and connected.

Client
Lake Wānaka Tourism
Industry
Tourism
Lake Wānaka Tourism is a Regional Tourism Organisation (RTO) dedicated to promoting the Wānaka region and supporting its vibrant visitor economy. With over 450 member businesses including accommodation providers, attractions, and events the organisation plays a critical role in connecting visitors with local experiences.
Hello Better Digital manage our destination portal. It’s two fold, members have a login to manage their business listings and submit event listings, then the destination portal talks to our WordPress site and all our listings get sent to our site by the API. We're also using the destination portal as a tool to talk to our Wānaka walking track app. So again, we update and maintain all the information on tracks through the portal, and the API exports the track listings to our track app.

The Why

With so many member businesses to represent, Lake Wānaka Tourism needed a reliable way to keep listings accurate, up to date and consistent across multiple digital channels. Manual updates were time-consuming, and without a centralised system, data management was inefficient and prone to errors.

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The Solution

Hello Better delivered a centralised digital platform to support Lake Wānaka Tourism and its 450+ member businesses. At its core, the solution is a robust database that hosts all member listings in one place, ensuring accuracy and consistency across channels.

We designed tools to manage not just business listings, but also tracks and trails, allowing visitors to access reliable information on outdoor experiences in the region. Built with a headless architecture, the system feeds content through to both the LWT website and the Love Wānaka website, eliminating duplication of effort.

The platform also introduced a portal to aggregate webcam feeds, with an embeddable camera player that brings webcam feeds to online audiences. This combination of centralised data, flexible integrations and engaging content tools ensures LWT can deliver reliable, real-time information to visitors and showcase the region at its best.

Let digital do the heavy lifting. Ready to start?

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