CityLine Christchurch
CityLine’s Digital Transformation: How Hello Better Revolutionised Operations
Before partnering with Hello Better, CityLine struggled with clunky systems, time-consuming manual processes, and heavy administrative overhead. Hello Better designed and built a custom digital solution that streamlined every aspect of their operations; from bookings and fleet management, to accounts and invoicing. The results? A seamless customer experience, major time and cost savings, reduced human error, and future-proofed systems ready for growth.
The specifics of what we built for CityLine…
- Massive time savings with no room for human error
- Savings on third-party booking fees
- Future-proofed operations
- Automated in-house bookings, payments, driver manifests
- Fleet management, accounts, and invoicing
Seamless customer experience with minimal phone calls
We asked CityLine how this project has impacted their business…
Andrew from City Line told us, “With a completely overhauled operating system and a range of automated tasks, the workflow and workload on our office staff has dramatically reduced. This frees them up for other tasks, which we struggled to keep up with previously. Our daily services are now running themselves, which is fantastic."
Andrew from City Line told us, “With a completely overhauled operating system and a range of automated tasks, the workflow and workload on our office staff has dramatically reduced. This frees them up for other tasks, which we struggled to keep up with previously. Our daily services are now running themselves, which is fantastic."
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